GoDaddy SSL (StarfieldTech) and Safari Issues
We’ve had a few customers over the past few months inform us of a ‘security warning’ with regard to our e-commerce websites checkout pages (SSL secured). Recently a kind customer sent us a screenshot of the problem and it became immediately apparent what the issue was..
Apple up until the most recent versions of Safari did not bundle the StarfieldTech root certificate with Safari. Therefore if a Safari user visits a GoDaddy SSL secured site (GoDaddy retail StarFieldTech Certificates) then a warning dialog will pop up informing the user that ‘Safari can’t verify the identity of the website “xxx.com”‘.
The easiest solution is to upgrade Safari to the latest version.. and alternative is to install the StarfieldTech root certificate manually by visiting the following URL: StarfieldTech root certificate
yeah, updating to the latest version of FF and Safari doesn’t cure the problem.
We are still having this problem (even after visiting the valicert site listed). Safari on MacOs and iPhones will not accept our GoDaddy certificate. Safari on windows has no problem with (nor do any other window browsers)